Terms & Conditions

Last updated: 01.07.2025

These Terms and Conditions (“Terms”) apply to all services carried out by Uz Pro Construction LTD (“the Company”, “we”, “us”, “our”). By accepting a quotation, making a payment, or permitting works to commence, the client (“you”) agrees to be bound by these Terms.

1. Company Details

Company: Uz Pro Construction LTD
Registered address: 167–169 Great Portland Street, London, W1W 5PF
Phone: 07803 090484
Email: contact@uzpro.co.uk
Company No.: 15916308

2. Definitions

Works: All labour and services provided by the Company.
Contract Sum: The total price agreed for the Works.
Completion: Practical completion of the Works, not cosmetic perfection.
Variation: Any change outside the agreed scope.

3. Scope of Works

3.1 The Works shall be carried out strictly in accordance with the agreed quotation, proposal, or scope document.

3.2 We do not provide:

Structural engineering design
Drainage design or surveys
Building Control consultancy
Architectural services

Unless explicitly agreed in writing.

3.3 Any assumptions made due to restricted access or concealed areas are at the client's risk.

4. Quotations & Pricing

4.1 Quotations are valid for 7 days.

4.2 Prices are based on visible conditions only.

4.3 We reserve the right to revise pricing if:

Hidden defects are discovered
Existing installations are non-compliant
Client information is inaccurate
Site access or working hours change

4.4 VAT is excluded unless stated otherwise.

5. Planning Permission & Building Regulations

5.1 The client is solely responsible for obtaining all:

Planning permissions
Building Regulations approvals
Building Control inspections
Freeholder, landlord, or managing agent approvals

5.2 We accept no responsibility for:

Works carried out without approvals
Enforcement action
Remedial works required by authorities

5.3 Any delays or additional costs caused by missing approvals will be charged to the client.

6. Existing Conditions & Hidden Defects

6.1 We are not responsible for:

Latent defects
Pre-existing water damage
Structural movement
Asbestos or hazardous materials
Defective pipework or wiring

6.2 Discovery of such issues constitutes a Variation.

7. Drainage, Sewer & Plumbing Limitation

7.1 Any connection to existing drainage, soil stacks, or sewer systems is undertaken on the assumption that such systems are fit for purpose.

7.2 We are not liable for:

Blockages or backflow
Shared or public sewer failures
Flooding due to existing system defects
Non-compliant historic installations

7.3 Drainage surveys, testing, or upgrades are excluded unless agreed in writing.

8. Materials & Finishes

8.1 Tiles and materials may vary slightly in shade, size, or finish.

8.2 We are not responsible for:

Manufacturer defects
Client-supplied materials
Delays caused by material shortages

8.3 Tile layouts and grout lines are subject to practical tolerances.

9. Tile & Surface Limitations

9.1 Tile lippage, grout width variations, and cuts are inherent to tiling work.

9.2 We are not responsible for:

Movement cracks
Substrate failure
Surface irregularities outside industry tolerances

9.3 Waterproofing is limited to areas specified in the scope.

10. Programme & Delays

10.1 Timeframes are estimates, not guarantees.

10.2 Delays may occur due to:

Weather
Material supply
Third-party trades
Client changes

No compensation is payable for delays.

11. Client Responsibilities

The client must:

Provide uninterrupted access
Ensure utilities are available
Secure valuables
Disclose known issues

Failure may result in delays or additional charges.

12. Variations & Additional Works

12.1 All variations are chargeable.

12.2 Verbal instructions are binding once work is carried out.

13. Payments

13.1 Payment terms are stated on the invoice or proposal.

13.2 Late payments may result in:

Suspension of works
Interest charges
Recovery costs

13.3 Ownership of materials remains with us until paid in full.

14. Suspension & Termination

14.1 We may suspend works for non-payment or unsafe conditions.

14.2 The client remains liable for work completed to date.

15. Workmanship Warranty (24 Months – Limited)

15.1 We provide a 24-month workmanship warranty covering defects solely caused by our workmanship.

15.2 The warranty does not cover:

Materials
Appliances
Sealants (silicone, grout maintenance)
Wear and tear
Movement, settlement, or vibration
Water pressure issues
Blockages or drainage issues
Misuse or lack of maintenance
Third-party works or alterations
Consequential damage

15.3 The warranty is valid only if:

Full payment has been made
The installation has not been altered
Maintenance instructions have been followed

15.4 Our liability is limited to repair, not replacement or compensation.

16. Insurance & Liability Cap

16.1 We carry appropriate public liability insurance.

16.2 Our total liability is limited to the contract value.

17. Indirect & Consequential Loss

We are not liable for:

Loss of use
Loss of earnings
Alternative accommodation
Business interruption

18. Force Majeure

We are not responsible for events beyond our control.

19. Complaints

Issues must be reported promptly to allow rectification.

20. Website Use & Intellectual Property

All content is protected.

21. Data Protection

Handled in accordance with UK GDPR. See our Privacy Policy and Cookie Policy.

22. Governing Law

England & Wales.

23. Entire Agreement

These Terms form the entire agreement and override prior discussions.

24. Amendments

We may update these Terms at any time.

Last updated: 01.07.2025