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TERMS & CONDITIONS

 

 

Last Updated: 01.07.2025

 

These Terms and Conditions (“Terms”) apply to all services carried out by Uz Pro Construction LTD (“the Company”, “we”, “us”, “our”). By accepting a quotation, making a payment, or permitting works to commence, the client (“you”) agrees to be bound by these Terms.

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1. Company Details

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Uz Pro Construction LTD

Registered Address: 167–169 Great Portland Street, London, W1W 5PF

Phone: 07803 090484

Email: contact@uzpro.co.uk

Company No: 15916308

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2. Definitions

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• Works: All labour and services provided by the Company.

• Contract Sum: The total price agreed for the Works.

• Completion: Practical completion of the Works, not cosmetic perfection.

• Variation: Any change outside the agreed scope.

 

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3. Scope of Works

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3.1 The Works shall be carried out strictly in accordance with the agreed quotation, proposal, or scope document.

 

3.2 We do not provide:

 

• Structural engineering design

• Drainage design or surveys

• Building Control consultancy

• Architectural services

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Unless explicitly agreed in writing.

 

3.3 Any assumptions made due to restricted access or concealed areas are at the client’s risk.

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4. Quotations & Pricing

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4.1 Quotations are valid for 7 days.

 

4.2 Prices are based on visible conditions only.

 

4.3 We reserve the right to revise pricing if:

 

• Hidden defects are discovered

• Existing installations are non-compliant

• Client information is inaccurate

• Site access or working hours change

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4.4 VAT is excluded unless stated otherwise.

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5. Planning Permission & Building Regulations

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5.1 The client is solely responsible for obtaining all:

 

• Planning permissions

• Building Regulations approvals

• Building Control inspections

• Freeholder, landlord, or managing agent approvals

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5.2 We accept no responsibility for:

 

• Works carried out without approvals

• Enforcement action

• Remedial works required by authorities

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5.3 Any delays or additional costs caused by missing approvals will be charged to the client.

 

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6. Existing Conditions & Hidden Defects

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6.1 We are not responsible for:

 

• Latent defects

• Pre-existing water damage

• Structural movement

• Asbestos or hazardous materials

• Defective pipework or wiring

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6.2 Discovery of such issues constitutes a Variation.

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7. Drainage, Sewer & Plumbing Limitation

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7.1 Any connection to existing drainage, soil stacks, or sewer systems is undertaken on the assumption that such systems are fit for purpose.

 

7.2 We are not liable for:

 

• Blockages or backflow

• Shared or public sewer failures

• Flooding due to existing system defects

• Non-compliant historic installations

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7.3 Drainage surveys, testing, or upgrades are excluded unless agreed in writing.

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8. Materials & Finishes

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8.1 Tiles and materials may vary slightly in shade, size, or finish.

 

8.2 We are not responsible for:

 

• Manufacturer defects

• Client-supplied materials

• Delays caused by material shortages

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8.3 Tile layouts and grout lines are subject to practical tolerances.

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9. Tile & Surface Limitations

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9.1 Tile lippage, grout width variations, and cuts are inherent to tiling work.

 

9.2 We are not responsible for:

 

• Movement cracks

• Substrate failure

• Surface irregularities outside industry tolerances

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9.3 Waterproofing is limited to areas specified in the scope.

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10. Programme & Delays

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10.1 Timeframes are estimates, not guarantees.

 

10.2 Delays may occur due to:

 

• Weather

• Material supply

• Third-party trades

• Client changes

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No compensation is payable for delays.

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11. Client Responsibilities

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The client must:

• Provide uninterrupted access

• Ensure utilities are available

• Secure valuables

• Disclose known issues

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Failure may result in delays or additional charges.

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12. Variations & Additional Works

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12.1 All variations are chargeable.

 

12.2 Verbal instructions are binding once work is carried out.

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13. Payments

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13.1 Payment terms are stated on the invoice or proposal.

 

13.2 Late payments may result in:

 

• Suspension of works

• Interest charges

• Recovery costs

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13.3 Ownership of materials remains with us until paid in full.

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14. Suspension & Termination

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14.1 We may suspend works for non-payment or unsafe conditions.

 

14.2 The client remains liable for work completed to date.

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15. Workmanship Warranty (24 Months – Limited)

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15.1 We provide a 24-month workmanship warranty covering defects solely caused by our workmanship.

 

15.2 The warranty does not cover:

 

• Materials

• Appliances

• Sealants (silicone, grout maintenance)

• Wear and tear

• Movement, settlement, or vibration

• Water pressure issues

• Blockages or drainage issues

• Misuse or lack of maintenance

• Third-party works or alterations

• Consequential damage

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15.3 The warranty is valid only if:

 

• Full payment has been made

• The installation has not been altered

• Maintenance instructions have been followed

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15.4 Our liability is limited to repair, not replacement or compensation.

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16. Insurance & Liability Cap

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16.1 We carry appropriate public liability insurance.

 

16.2 Our total liability is limited to the contract value.

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17. Indirect & Consequential Loss

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We are not liable for:

 

• Loss of use

• Loss of earnings

• Alternative accommodation

• Business interruption​

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18. Force Majeure

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We are not responsible for events beyond our control.

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19. Complaints

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Issues must be reported promptly to allow rectification.

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20. Website Use & Intellectual Property

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All content is protected.

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21. Data Protection

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Handled in accordance with UK GDPR.

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22. Governing Law

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England & Wales.

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23. Entire Agreement

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These Terms form the entire agreement and override prior discussions.

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24. Amendments

 

We may update these Terms at any time.